Reference

What You Agree To When You Use b0l

These terms set out the rules for opening and using a b0l account, making deposits through bKash, Nagad, or Rocket, and accessing the lobby. Access depends on your local law and eligible regions — read these terms before you start.

Account use rulesWallet & payment termsEligibility by regionDispute processAccount closure rights
b0l What You Agree To When You Use b0l
HOW WE HANDLE IT

Account Security and Your Rights Under These Terms

Your account data and wallet activity are handled with care. We do not share your bKash, Nagad, or Rocket account details with third parties outside of the payment processing required to clear your transactions. Here is how we approach the four areas that matter most under these terms.

Account Security Accounts are protected by OTP verification at login. If you suspect unauthorised access, lock your account immediately from the security settings page and contact support.
Data Retention We keep account and transaction records for as long as required by applicable regulations. You may request a summary of your wallet activity through the account settings section.
Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No tracking cookies are shared with advertising networks.
Requesting Changes To update your registered wallet number or request account closure, go to account settings or contact support in writing. Identity checks apply before wallet changes take effect.
TERMS CONTACT

Reach Us With Terms Questions

If any part of these terms is unclear — whether it is about wallet verification, account suspension, or how a dispute gets resolved — our support team can walk you through it. You can reach us through the channels below. Response times vary, but we aim to address terms-related queries with enough detail to be useful, not a copy-paste reply.

Live Chat Open the chat widget in the lobby footer to speak with a support agent about any terms or account question in real time.
Email Support Send a detailed message to our support address for written responses on account disputes, wallet verification, or policy clarifications.
Help Centre The Help Centre covers common terms questions — account closure steps, wallet rules, and what happens when a transaction is disputed.

Common Questions About These Terms

These are the questions we get most often about how these terms work in practice — covering eligibility, wallet disputes, account closure, and what happens if the terms change.

You must be of legal age in your jurisdiction and access must be permitted under your local laws. Eligibility depends on your region — we do not override local legal requirements.

Transactions from wallet numbers not linked to your account go to manual review. Contact support with your transaction reference and we will investigate and resolve it.

We publish updates here when terms change. Continued use of your account after the update date is treated as acceptance. We do not send individual notices for every revision.

Go to account settings and select the closure option, or contact support in writing. Any pending wallet balance is processed to your registered bKash, Nagad, or Rocket number before closure completes.

Submit a written dispute through support with your transaction reference and the relevant date. We review it against our wallet verification records and respond with a finding.

We retain account and transaction records in line with applicable regulatory requirements. You can request a summary of your wallet history from the account settings section at any time.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.